Archive for the 'About' Category

Who will design our online community?

Last week we invited tenders for the design of our online community. A couple of web design companies now have until the 25:th of July to submit their offers.

The invitation by email included a descriptive document, general design guidelines, company information and a few selected wireframes. We’ve asked for design prototypes on two of the wireframes, first page and member profile page, and a rough time and cost estimate.

We will choose a few of the best design prototypes that arrive and publish them here for your viewing and voting. You will have the chance to make yourself heard and say which design you prefer the most!

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Difficulties in scheduling resources during summertime

After a period of what I can best describe as the calm before the storm the wind is now starting to pick up in strength.

I’m working hard on all the preparations and one of many tasks is to schedule time and resources for the development and programming of the community. This is proving to be more difficult than first suspected and one reason for this is that we’re fast approaching the Swedish vacation period.

Swedes love their vacations and rightly so. After having spent most of the year in cold dark winter we live for the summer and the sun. That’s why most of our 4-6 weeks of vacations take place somewhere in june,  july or august.

Because of this and the fact that our planned community supplier Trive is extremely busy we’re having a hard time to schedule the resources needed to meet our internal deadline. But it’s not over yet! A solution will be found.

Note to self: don’t plan development during the summer. Or just plan better and earlier…

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Good interview published

Some time ago I was approached by a french travel blogger named Claude Bernard who was interested in an interview. He runs the french blog Les Explorers which is a part of the network Creative Weblogging (8 million pageviews / month)

Some of the questions were quite good so I urge you to read the interview on Claude´s blog if you’re interested in some more extensive answers.

Here’s an excerpt:

Internet is going faster and we talk now about Web 2.0 and Travel 2.0. What do you think about this evolution in the tourism & hotel market place ? Social media and User Generated Content are the big trends for Travel 2.0 ?

The way we use internet is constantly changing and evolving. I think the current trends are a natural progression of this development.
What’s interesting is not so much about these trends or buzzwords but more why some actors in these businesses are so slow or unwilling to adapt themselves to what the users want.

We see important impact of news technologies (RSS, AJAX, podcast, blog, socialnetworking tools, Google mashup,Vidéo etc), what is your point of view in the travel area ?

All these technologies have some important things in common: they put the importance on the individual and it’s content and they make things easier for the user to consume their content of choice.

We’re already using many of these technologies and plan to use more. For example we use RSS feeds in our external and internal blogs, like the devblog(http://devblog.visitsweden.com) and the swedish CEO blog. We’re implementing Google maps in our map service which is almost ready for release. The online community will probably have some ajax where appropriate and surely some podcasts and video.

We’re also looking on how we can improve our PR-work on internet by using some of these technologies.

Any advises for DMO’s and Tourism Board who want to start a online community!

They might want to read our Development blog where I blog openly about our process. I’m sure there will be some lessons learned along the way :)

Don’t underestimate the amount of work the community will need after the launch. I think we’ll need to be active in our own community to support and encourage the members.

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Press release: VisitSweden to let private individuals promote Sweden

In launching an online community, VisitSweden will use social media as a tool for promoting an entire country – a highly innovative approach that only a handful of countries have tested. Previous and potential visitors, as well as Swedes, will be able to discuss Sweden as a tourist destination – for instance sharing travel experiences, giving useful tips and learning about the country – in an online community to be launched this autumn. The community will be at a location linked to VisitSweden’s official tourism website, and will be the first one to focus on an entire country.

Sweden has a strong international brand, with diverse themes for travel, including design and culture, mountains and archipelagoes, food and children’s activities. However information on these themes must be more accessible and always up to date. VisitSweden, with the objective of promoting Sweden, Swedish destinations and experiences to an international audience, is always looking for efficient ways to reach the selected group of people who are most likely to travel to the country.

The trend towards interactivity and user-generated content on the internet, also known as web 2.0, is growing exponentially. Internet users are keen to tell others about their travel experiences and share information about their favourite places. An online community at www.visitsweden.com will be the link between the people who know and love Sweden, and those who are curious to learn more. The virtual meeting place will enjoy a high degree of credibility, since the users themselves will be able to present ”their” Sweden.

”We hope that the foreign visitors, together with residents of Sweden, will become a natural part of the international marketing of Sweden, by inspiring one another”, says Maria Ziv, marketing communications director at VisitSweden, and adds: ”There is a huge potential for a Sweden-related community, and we want it to complement and strengthen our other marketing activities, such as consumer marketing”.

In particular, VisitSweden aims to reach young childless couples, who are an important group for travel to Sweden and regular internet users.

”An online community can make Sweden’s vast range of experiences accessible to anyone, regardless of time and place. Today there are communities for almost every area of interest, but not a single one with the aim of marketing a particular country”, says Hans Leijström, community expert at Trive, which together with VisitSweden is developing a concept and platform for an official Sweden community.

Trive will base the community on StarCommunity, a product from Netstar.

The development of VisitSweden’s community will take place in a completely open environment. Future users and potential partners in the Swedish tourism industry will be able to follow and influence its development by way of a newly started blog, http://devblog.visitsweden.com. The blog will be an important part of the community’s development, and communication with the blog’s readers will inform many strategic decisions.

For more information on VisitSweden | www.visitsweden.com

Blog on the development of the Sweden community | http://devblog.visitsweden.com

For more information on Trive | www.trive.se

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Why an online community?

That’s a good and perfectly natural question to ask.
Why build a new online community in a time when they seem to be around every corner and under every stone?
Personally I could just answer; because it’s fun! It’s the best thing since sliced bread.
But of course like anything else worth doing there are good reasons behind it.

Here’s our marketing communications director, Maria Ziv, explaining how it all began:

 

Maria Ziv talks about how the idea of an online community was born. The idea to create a community for people interested in Sweden as a destination was initially born more out of necessity than out of desire.

VisitSweden needed to solve the intricate problem of how to communicate with a large amount of people on a very limited budget. The situation did not become easier by the multifaceted and fluid product that a tourist destination like Sweden represents.

When marketing Sweden there are always vast amounts of beautiful things to share with your audience and a multitude of activities to present. In addition, the information is not static – it changes with every season.

When I sat down to formulate the strategy for the website as a whole I spent a lot of time looking at the information needs of our target audience as well as trends in the on-line community. Our target audience places a high emphasis on up to date and trust worthy information. It is also clear that information coming from their peers – people like themselves – is the information they trust.

Seeing that user generated content and social media is the most protruding trend in the on-line community at the moment, it seemed natural to fuse it with the needs of our target audience.

I couldn’t agree more. We’re hoping to create a place where potential visitors to Sweden can talk to swedes and others who have already visited Sweden. In this meeting of peers the decision process of going to Sweden will hopefully become easier and more fun!
But more of this and much more in future posts :)

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Why this blog?

I love wordpress

OK, so I’ve got the blog all set up just the way I like it. Well almost. There’s always another plugin or a new cool widget.
But why this blog?

Here’s a quote from the About Page:

In this blog I’ll be talking about all the exciting work that’s being done on our biggest web project of 2007 - the development, launch and ongoing activities of our online community.

It’s my goal to have a transparent development process. I’ll be posting design mock ups, brainstorming ideas, development updates and quick polls to get your input. I hope you find this as interesting and exciting as I do :)

It’s possible, even likely, that I’ll also talk about other exciting web related projects we’re doing here at VisitSweden but the online community project will be the main focus for sure.

Press-releases and newsletters etc are all fine and they have their use but it’s sometimes a frustrating one way channel for pushing out information. I look at this blog as a combination of these things and more where the sum becomes greater than it’s parts.
Of course, no blog is greater than it’s content and it’s readers participation. So I hope you’ll like what I’ll be writing about and that you’ll help to make this blog even better with your feedback in the comments.

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